Cancellation Policy
You or any member of your party may cancel their travel arrangements at any time. Written notification or an e-mail to that effect from the person who made the booking must be received at our office. The cancellation charges applicable are as per the published cancellation policy below:
· Booking cancelled more than 21 days of prior to arrival will carry 25 % retention charge of total bill value.
· Booking cancelled 14 days prior to arrival will carry 50 % retention charge of total bill value.
· Booking cancelled 08 days prior to arrival will carry 75% retention charge of total bill value.
· Booking cancelled less the 7 days prior to arrival or No-show will carry 100% retention charge of total bill.
Refund Policy:
· Refund will be paid to the source through which the guest has booked. Any refund will take within 15 days to process & will be sent to you by A/C payee cheque only.
· We also reserve the right in any circumstances to cancel your travel arrangements by assigning reasons to you. If we are unable to provide the booked travel arrangements due to reasons beyond our control (Natural Disasters or Political Issues etc.) and the tour has already commenced, then we may not refund.
Ø Note: For some hotels cancellation policy will be as per the hotel policy which will be intimated to you.
Important: The booking stands liable to be cancelled if 100% payment is not received less than 10 days before date of departure.